π’ About Adobe
At Adobe, our mission is to change the world through digital experiences. Whether youβre a designer, business owner, or digital creator β Adobe empowers millions to bring their imagination to life with best-in-class creative tools and cloud solutions.
πΌ Job Role: Customer Success Account Manager (CSAM)
π Location: Remote β Uttar Pradesh, India
π’ Company: Adobe
π Job Type: Full-Time (Remote β Work from Home)
π― What Youβll Do as a CSAM
β¨ Own and manage relationships with Adobeβs SMB clients in North America
π Identify upsell and cross-sell opportunities for Adobe Cloud-based products
π Analyze client behavior and sales cues to guide them toward relevant solutions
π Engage via phone, email, and digital platforms to enhance the customer journey
π Manage sales pipelines, update forecasts, and ensure a smooth client experience
π Collaborate with support, marketing, and solution specialists to drive retention
β What Youβll Need
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3+ years of experience in Sales, Customer Success, or Account Management
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Strong communication and relationship-building skills
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Prior experience selling SaaS solutions preferred
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Proficiency with tools like Salesforce, ZoomInfo, LinkedIn
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Willingness to work during US time zones
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Bachelorβs degree or equivalent
π± Mentorship & Growth
At Adobe, youβre not alone on your journey. Receive mentorship from experienced sales leaders, ongoing training, and a clear path to career advancement. We believe your success is our success! π
β¨ Why Choose Adobe?
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Be part of a modern sales team powered by analytics and AI
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Join a company ranked among Forbes Worldβs Best Employers 2024
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Enjoy a remote-first lifestyle while working with global clients
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Thrive in an inclusive, creative, and growth-focused culture
π‘ If youβre passionate about customer success, digital transformation, and helping clients grow β then this role is for you!