Axis Bank is Hiring for Telesales Associate: Join Our Dynamic Sales Team!
Department: Acquisition and Cross-Sell, Axis Virtual Center
Job Summary:
Axis Bank is seeking enthusiastic Telesales Associates to join our team. As a Digital Officer (DO) in our outbound tele-sales voice process, your role will focus on engaging potential customers over the phone, promoting our digital products and services, and driving sales. This is a fantastic opportunity for graduates, with or without sales experience, who have strong communication skills in English and Hindi or English and at least two regional languages. Freshers with a passion for sales and customer engagement are also encouraged to apply.
Key Requirements:
- Education: Minimum qualification of graduation is mandatory.
- Communication Skills: Proficiency in English and Hindi or English and at least two regional languages.
- Experience: Experience in sales, customer service, or any BPO domain is desirable but not mandatory. Candidates from banking processes, international BPO voice processes, or financial services BPO are welcome.
- Background: Open to all backgrounds; experience in sales or customer service is a plus.
- Tele-Sales Environment: Willingness to work in an outbound tele-sales environment.
- Work Schedule: Must be able to work day shifts from Monday to Saturday.
Responsibilities:
- Outbound Calls: Make outbound calls to potential customers, introduce digital products or services, and persuade them to make a purchase.
- Achieve Sales Targets: Meet daily, weekly, and monthly sales targets set by the organization.
- Customer Engagement: Build rapport with customers, address their queries, and provide relevant product information.
- Sales Records: Maintain accurate records of sales interactions, customer details, and outcomes in the CRM system.
- Continuous Learning: Stay updated on product knowledge and sales techniques through training sessions and self-learning.
- Collaboration: Work closely with team members and sales managers to refine sales strategies.
- Compliance: Adhere to company policies, procedures, and compliance standards during all sales interactions.
- Feedback: Provide valuable feedback to the management team about customer preferences, market trends, and areas for improvement.
Skills and Qualifications:
- Verbal Communication: Excellent verbal communication skills in English and Hindi or English and at least two regional languages.
- Interpersonal Skills: Strong ability to build rapport and connect with customers.
- Sales Skills: Persuasive skills to convert leads into successful sales.
- Technical Skills: Basic computer skills with familiarity in using CRM software.
- Target-Driven: Ability to work in a high-pressure, target-driven environment.
- Adaptability: Flexibility to adapt to changing sales strategies and customer requirements.
- Positive Attitude: Resilience, a positive attitude, and a willingness to learn and grow in a dynamic sales environment.
Salary and Benefits:
- Compensation: Competitive salary with additional benefits and incentives based on performance.
- Growth Opportunities: Opportunities for career growth and advancement within the sales domain.
Why Join Axis Bank?
Axis Bank offers a supportive and dynamic work environment where you can develop your skills and grow your career. As a Telesales Associate, you’ll be part of a motivated team that strives to provide exceptional customer experiences while achieving sales excellence. We value diversity, encourage continuous learning, and offer ample opportunities to progress within the company.
This is your chance to kickstart a rewarding career in sales with one of India’s leading banks. Whether you have prior experience or are a fresher eager to explore the sales field, we welcome you to be part of our journey. Apply now and be part of a team that values hard work, dedication, and customer satisfaction!