π Remote Customer Success Manager Job at BrowserStack
Looking for a Remote Customer Success Manager Job with a global leader in software testing? BrowserStack is hiring professionals to help our global clients deliver seamless digital experiences. This is a remote opportunity for applicants based in Pune, India.
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π’ About BrowserStack
BrowserStack is the leading cloud-based testing platform. Our products enable developers to test websites and apps across 3,000+ real devices and browsers. Clients like Shell, Tesco, and Wells Fargo trust us to ensure fast, high-quality releases.
Related Keyphrases: remote SaaS job, customer experience job, software testing role
𧩠Role Overview
In this Remote Customer Success Manager Job, your mission is to ensure clients succeed with BrowserStack products. Youβll lead onboarding, foster product adoption, and drive customer satisfaction.
π Key Responsibilities
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Onboard and train enterprise clients
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Deliver tailored product demos and webinars
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Track engagement and proactively address risks
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Partner with AEs for upsells and renewals
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Conduct review meetings and build client relationships
π Desired Skills & Experience
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7β10 years in customer success or SaaS roles
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Strong communication and presentation skills
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Experience with renewals, upsells, and retention
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Background in QA or tech is a plus
π Location
This is a remote-first position, but the candidate should be based in Pune, India.