🌍 Remote Customer Success Manager Job at BrowserStack
Looking for a Remote Customer Success Manager Job with a global leader in software testing? BrowserStack is hiring professionals to help our global clients deliver seamless digital experiences. This is a remote opportunity for applicants based in Pune, India.
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🏢 About BrowserStack
BrowserStack is the leading cloud-based testing platform. Our products enable developers to test websites and apps across 3,000+ real devices and browsers. Clients like Shell, Tesco, and Wells Fargo trust us to ensure fast, high-quality releases.
Related Keyphrases: remote SaaS job, customer experience job, software testing role
🧩 Role Overview
In this Remote Customer Success Manager Job, your mission is to ensure clients succeed with BrowserStack products. You’ll lead onboarding, foster product adoption, and drive customer satisfaction.
🔍 Key Responsibilities
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Onboard and train enterprise clients
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Deliver tailored product demos and webinars
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Track engagement and proactively address risks
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Partner with AEs for upsells and renewals
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Conduct review meetings and build client relationships
📌 Desired Skills & Experience
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7–10 years in customer success or SaaS roles
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Strong communication and presentation skills
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Experience with renewals, upsells, and retention
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Background in QA or tech is a plus
🌐 Location
This is a remote-first position, but the candidate should be based in Pune, India.